I just dropped over 5 K in electronics on a complete package including a Lowrance HDS-8 Gen 2, a HDS-5 Gen 2, 4G radar and the LSS-1 side scan sonar bundle. Got it all hooked up last weekend and it seems after talking to the Lowrance customer service tech, that the brand new LSS-1 is faulty. So I try to take it back to where I bought it from, and am told that Lowrance has discontinued the LSS-1 and they have no more to replace it with. Im told I must deal with Lowrance and Navico directly. So I call Lowrance and they confirm that I must send it in. Get this..... They will not pay for the shipping to send it back, and they tell me that it will be 20-30 days before I can expect it back!!!!!!! This is pathetic customer service from what I thought was a very reputable company. I would have expected them to say..."overnight that to us and we will get you a new one out as soon as we recieve it!" But a MONTH????!!!!!!! Very bad Lowrance!!!!! I am unimpressed!!!!!