That's not how it is, return it.I just received my new in box Shimano speedmaster 16 yesterday. In low gear it seems to work just fine, free spool is smooth but I can hear a little almost grinding noise as it slows down and then the trouble starts when I switch into high gear. It gets annoyingly hard to reel and I can actually feel a small knock periodically as I turn the handle. It also gets harder to reel as the drag pressure is increased. Wondering if I got a lemon or if this is how they are? Seriously thinking about returning it and trying another brand if this how they are. Thanks for any replies.