Recently pulled in a #58 bluefin with my torium20. It was loaded with straight #30 Izorline mono,took almost an hour. During the fight, both deckhands noticed something sounded wrong with my reel. First , 30 minutes in, when at the bow with no one else around, I cranked a half-turn at a time, deckhand says "whats that?" As he places his ear to the reel. He then says " I think your gears are going/gone". I'm thinking great after 30 minutes of ass kicking, my reel is gonna crap out. Second deckhand comes by shortly after and does the same thing ,puts ear to reel and says"dude your gears are shot, your gonna have to rebuild this thing". After all said and done i brought the fish on board , which is all that mattered. The reel did it's job and I couldn't be happier with my torium. I'm now looking at picking up a talica II as I can't see going with anything other than shimano. In the meantime I want to get this one fixed. After downloading reel repair PDF from shimano I'm ready to ship it off. Do I provide packaging for its return along with prepaid shipping for that, or do I just ship reel in a disposable box with double shipping price to pay for its return shipping cost? I'm confused about this part? Also any advice on upgrading this reel after its return would be great. Thanks.