I have a problem with a 30W I bought late last summer. Reel was purchased new from a reputable dealer in Florida. When I put line on it I discoved that it had massive drag. Example: With the pre-set knob fully backed off, the reel still had 4# of drag at "bait" and 24# at "strike". It can not be adjusted to any less. There is no free spool unless the lever and the pre-set knob are both fully backed off. Avet insisted I send the reel to them for repair (on my dime), which I did, even tho it bugged me after allready paying for shipping once. Got the reel back in exactly the same condition it was sent in,except they put it in a new box and added a couple Avet decals. Nobody at Avet claims any knowledge of even seeing the reel, let alone the paper work that was included. So, I guess I'm on my own. Anyone have this problem with their reel, and if so, how did you fix it. Right now all I have is a shiny paper weight. Thanks for any possible fixes.