Sometimes life doesn't work out the way we want it to. Haven't been to the Long Fin but a couple times and it's a nice shop. So you drive 40 miles only to find out they don't repair spinning reels then get upset cause their website didn't say so. You then proceed to basically give the shop a bad review cause you didn't get your way. Next time pick up the damn phone and make sure you're not going to waste your time or anyone else's. Try living out here in the IE and not having anything even close to the Long Fin, thankfully B&F is still open. B&F is the last brick and mortar shop out here. So be careful or you might have to rely on a sporting goods store for your gear. Search the internet, someone can fix it.