I'm gonna guess it's person related. Let's see what he has to say.
Walked in over 25 years ago, walked out knowing not the type of person that was going to provide friendly exchange of knowledge or value, imho.
First impressions are hard wired in my brain.
Meanwhile got the full factory tour, that was back in the Stockland days when Randy was running their Marine products division.
From then to Offshore and now BlueWater.
Randy has helped my friends and referrals with well over 40 tanks over the years.
I was already building good friendIly relationships with the industry experts like Steve Keene, Mark from Mark’s Marine Service, Jon & Drew @ SeaPro whom are the big custom tank experts, Dave @ Basin Marine, JD @ JDs Tackle, Tim Jones & BigTuna Sam @ Allison & Boat House, on and on within the OC based industry.
As an example, Steve’s fiberglass guys have been with him for over 20 years. They are the go to team from top $$ yachts to the RubberDucky....
It is easy for many in life to treat people friendly and respectful from your first encounter, not so much for others I guess, jmho.