Great reels, great customer service...have the "release" version of the sg but same thing. Gave it a try on a 1.5 day trip and I was surprised of how smooth the drags were when I was on fish. It's a powerful reel for the cost and size. The customer service was great. Contacted one of their reps due to a spool problem, sent in reel, got fixed, and they sent back serviced and with new parts without paying a dime. I don't know how that worked out, maybe I was just lucky.
If you do purchase the reel, get a t bar handle. I have a knob that just looks like an old shower knob. Overall, great reel.
Those are surf castin reels, they're making one built towards fishing yellows and tunaTheir star drag reels have already hit the market. one with cash control one without
They are definitely well built with durable parts. His name eludes me, but I was taking with a kayak fisherman in LJ after a trip the other day and he has been using them for around a year 2-4x a week. They were still smooth as silk and he said they were at 100% with minimal maintenance, even though they are dunked regularly in the yak.
This is the problem with these reels: They don't want you to open them up. They ship with no schematic and the handle nut is secured with loctite making it virtually impossible to remove the handle to examine the pinion bearing, anti-reverse, etc. They have a good service policy -- but you still must package the reel and send it to the east coast. Were it not for these issues, I'd probably like them.
One of the only potential downsides I have heard is that there may/may not be some use of locktight--I know. So far, most of the people have commended the company for receiving and servicing them at a modest price. Here is one post from an Alaskan and the site with video of the SG (small game) in action: http://guidesak.blogspot.com/2015/09/review-of-truth-sg-reel-formerly-known.html
Aren, I have to commend you for writing the most fair (both sides) of the deal that I have seen. Now that I own one (the Release LG) and have read a ton of posts---I must agree with you, on both the good/bad, thanks. I would only kick in--that for me, and for people like me, not being able to take it apart is OK--providing I don't NEED to have it taken apart much---or at all. That remains to be seen of course. Over the years, nearly every reel I have ever owned has not required much service--I've kept them clean, backed off the drag each and every time after use, and all I have ever needed to do was upgrade my drag system on a few of the reels with the new Cartontex washers. But this reel has such a smooth drag--and so damn strong--if it fishes great and holds up, I won't mind at all not being able to take it apart.I used to have the SG... It was a very very nice 20-30lb reel. Yes, they advertise a shitload of drag, but the reality is that when you get to over maybe 10-12 pounds of drag, the handle starts binding. Ive opened it up a few times, and messed up the screws every single time lol, i eventually had to request that they replace the screws with stainless steel ones. The handle is impossible to take off, so you can not see the pinion area or examine it. The reel reminds me a whole lot of an avet SX. The drag plate is about the same size, but mine was not glued down to the spool like my sx is. Also, when i got it back from their factory from service, these guys slathered the grease like no tomorrow all over the drag plate. Im not saying thats bad, but I guess thats how the manufacturer reccomends you fish them.
On another mote, they do have superior customer service... But it can add up. Theyre located in Virginia, so shipping to them costs you about 15$. If they have to change any parts for you, they will charge you for the parts but not for the labor. Then, you have to also pay for it to get shipped back. Thats why i departed from mine. Too much hassle for me. But if your ok with shipping it once a year to get beautified, you will not be dissappinted in this reel. Smooth, great freespool, tons of line capacity... Good deal!
I gather it had something to do with copyright laws--the word "Release" already was in use somewhere for something or other. I think--don't know, but think Release may have been in reference to the absolute "release" in free spool of this fine reel. Mine free spools as good as any reel I have ever had.wonder why the changed names ???????