Yes correct the Torque's LD's do not have the washers, I believe the issue you are having is unrelated with the reel being 3 years old. I can still send you a washer if you want to attempt to add it.
We have been receiving and seeing complaints in service regarding Fathom LD max drag before losing free spool. We identified a concern a couple years back with too much grease in the reel causing sluggish free spool regardless of drag setting, we corrected this issue with our factory. Recently...
Sorry to hear your Fathom is giving you trouble. I have never seen the 41 spring cause an issue on the Fathoms. This is a difficult one to diag as it could be a combination of things. I suggest sending the reel in for repair. I will send you a message on the repair process.
Nothing fake about the reel. We make “running changes” on all products including on internal and external parts. artwork, boxes, schematics, UPC’s etc. The preset was one of them, looks better in my opinion then the sticker!
pennreels.com doesn’t exist anymore.
pennfishing.com is correct...
Macky - most levelwinds are driven off of the gears/handle turning only, which then does not move when casting or when drag is being pulled. The 400 levelwind will move in either direction any time the spool is rotating except when disengaged to cast. The purpose is exactly what Steve posted...
Based on your Username, if you name is Damon we are working on your reel today. If I have you confused with someone else just pm me your correct info. Warranty work will be honored so you won't hear from us, it'll just ship once complete. Thanks and sorry for the delay.
After speaking with our Manufacturing Team it appears some reels were sent out with the wrong handle assembly on the TRQLD2 15-30 size reels. The handle with the larger knob should only be on the 40 and 60 size. If you could provide me a serial number and address we can send out the...