Avet lost & found (22) of my reels!

Discussion in 'Avet Reels Support' started by Fish Slapper, Apr 25, 2012.

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  1. Fish Slapper
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    yep you read it right, i shipped (22) reels in a single box to Avet for service, called this morning to see if they were ready and they said they did not have them...long story short the owner of the company (Eliza) was the person who signed for them on 4-17. I have been on the phone several times with them today (cannot believe they hire a customer service person who does not speak and understand clear english, i am so TIRED of repeating stuff to that lady), sounds like they are going to replace them but they were not sure of stock...will let everyone know what happens and the full story.
  2. Stryker20
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    Wait...............you gotta be joking.

    A couple of reels, sure...............but how does one lose 22?

    That had to have been a freakin huge box.
  3. Cast Gold
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    From my own experience, I can believe this. Sorry it happened to you and hope it is resolved in a timely manner.
  4. qwrtp1
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  5. Matador714
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    Id be pissed if they lost one!! I'd give someone the "Fist of Fury" for 22!!!
  6. Fish Slapper
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    They called and are shipping me 22 new ones today so all is well. They think they signed for 3 boxes but accidentially left mine sitting outside and someone stole it. It was a Ryobi bench grinder box (I think it was a grinder) and the reels were layed in it protected with bubble wrap, they were not in their original boxes
  7. Jason Admin
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    Ouch on both Avets and your end. Sounds like they are making it right.
  8. Ali
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    Good on Avet for making it right.

    22 New reels doesn't suck.
  9. Fish Slapper
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    No they are making it right, certainly cannot complain there ( saved me 1k on service), it was just very frustrating having to tell the same person , the same information over and over again multiple times. Whe she asked me if I have receipts for them I almost lost it thats for sure...lol...
  10. Carl
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    Sweet!.... 22 new reels :lux:
    Doesn't sound like they were loaded with Spectra...
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