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I'd say that is pretty freakin' cool Avet is taking care of you. I bet a box that big didn't get the attention it deserved thinking it was something other than reels. Now they know. I wonder how many other reel companies would respond the same way.
P.S. I have talked with Eliza on several occasions and I have no problem understanding her. And I am as white anglo as you get.
I'd say that is pretty freakin' cool Avet is taking care of you. I bet a box that big didn't get the attention it deserved thinking it was something other than reels. Now they know. I wonder how many other reel companies would respond the same way.
P.S. I have talked with Eliza on several occasions and I have no problem understanding her. And I am as white anglo as you get.
I had no problem understanding Eliza (owner) if was the lady that schedles reels and stuff that I was talking to I could not understand and was getting frustrated with. Avet definitely did the right thing, hands down, never said any different...love their reels (obviously I have over 30 of them).
I have been on the phone several times with them today (cannot believe they hire a customer service person who does not speak and understand clear english, i am so TIRED of repeating stuff to that lady)
$h@% you saved $1000 on service and are getting 22 new reels... you better call avet and apologize and repeat your-self several times for putting them on blast in a fishing forum prematurely
Everyone makes mistakes. EVERYONE !!!!! It sounds like they stepped up when they learned of a problem. Well done Avet, that's a big pill to swallow. I really don't understand the rest of this.